Terms of Service

The simple version, in plain English.

What you're buying, what we promise, and what we don't. No legal padding.

Last updated: July 2026

Who you're dealing with

CLEARANCE is provided by John Akinmade, trading as CLEARANCE, based in the United Kingdom. Questions: john.akinmade@clearance-diagnostic.com.

What you're buying

CLEARANCE is a diagnostic tool. You answer questions about your organisation's AI systems, and you get back a report showing where your AI governance has gaps, mapped to named regulatory rules, plus what to do about each one. It is not legal advice, and it does not guarantee that any regulator, insurer, or court will accept any particular outcome. It gives you an accurate, evidenced picture of where you stand.

Paying and getting your report

You pay a fixed price, shown before you check out. Your report is generated and emailed to you, normally within minutes of payment. You don't need an account.

Refunds

Because your report is generated specifically for you the moment you pay, we can't offer refunds once it's been delivered, except where the law requires it or where something went wrong on our end and your report failed to generate properly. If that happens, email us and we'll sort it out.

Your information

We collect the information you give us in order to build your report. We don't sell it. Full detail on what we collect, how long we keep it, and your rights is in our Privacy Policy.

Who owns what

The CLEARANCE method, the rules it checks against, and the report format belong to us. The report we send you is yours to use inside your organisation. You can't resell it or pass it off as an official certificate from a regulator or accreditation body, because it isn't one.

No guarantees

CLEARANCE is provided as it is. We don't promise it will catch every possible governance gap in your organisation, or that following its recommendations will satisfy every law or regulation that applies to you. If something does go wrong, our responsibility is limited to what you paid for the report in question.

Fair use

Use CLEARANCE honestly. Don't submit unlawful content, don't try to take the rules engine apart, and don't present your report as something a regulator or accreditation body issued.

Changes

We may update these terms occasionally. If you keep using CLEARANCE after an update, that means you accept the new terms. The date at the top of this page shows when it last changed.

Law that applies

These terms are governed by the law of England and Wales.

Any questions?

Email john.akinmade@clearance-diagnostic.com and you'll get a direct reply.