FAQ

Before you buy, here's what people ask.

Straight answers, no sales spin. If your question isn't here, email john.akinmade@clearance-diagnostic.com and you'll get a direct reply.

What it is
Why can't I just ask ChatGPT or Claude to do this for free?

You can ask, and you might get something useful back. The problem is you can ask twice and get two different answers, with no way to check either one. If a regulator asks how you got that answer, there is nothing to show them.

CLEARANCE checks your answers against a fixed set of rules instead of writing a fresh answer each time. You get the same finding every time, told exactly which rule it's based on, in a report built to be checked. That structure, not the words on the page, is what you're paying for.

Is CLEARANCE legal advice?

No. CLEARANCE is a diagnostic. It identifies where your AI governance evidence has gaps against named regulatory obligations, and what action would close each gap. It's designed to inform the legal or compliance advice you get elsewhere, not replace it.

How is this actually different from asking a general AI chat tool the same question?

A general AI chat tool writes a fresh answer in free text every time you ask it something, and that answer can change. Different wording, different confidence, sometimes a different conclusion. That's fine for a quick first impression. It's not fine for something you hand to a regulator.

CLEARANCE checks your answers against a fixed set of rules, not a model writing fresh text each time. The same input gives the same finding every time, and every finding names the exact rule it's based on. You can see this side by side on the homepage.

Will my board, insurer, or regulator actually accept this report?

The report is built to be handed over as it is: a summary, detailed findings mapped to named rules, recommended actions, and the evidence behind each finding. That structure, and the fact every finding traces back to a fixed rule rather than a one-off opinion, is what makes it something you can stand behind under scrutiny.

CLEARANCE doesn't issue a certificate or guarantee regulatory approval. No diagnostic tool honestly can. What it gives you is a clear, evidenced account of where you stand today.

What sectors and countries do you cover?

Nine sector verticals across twelve sector and country combinations: Healthcare (UK and US), Financial Services (UK and US), Legal, Recruitment and HR, General Commercial, Retail, and Insurance. Each sector maps to the rules that actually apply to it, including UK regulatory frameworks, the EU AI Act, HIPAA, and sector-specific rules.

Buying it
How much does it cost, and what am I actually paying for?

Price is shown at checkout before you pay, so you know the exact figure before committing to anything. It varies by sector. Healthcare organisations in the UK have their own tier, which adds DSPT cross-reference and DTAC alignment on top of the standard report. Either way, it's one fixed fee for one report, with no follow-up call needed.

How long does it take?

The intake takes about ten minutes: a structured set of questions about your AI deployment, decision points, and data flows, in plain language and answerable without technical knowledge. Your report is generated and delivered to your inbox within minutes of payment confirming.

What if I'm not happy with the report?

Because CLEARANCE generates a bespoke report immediately on payment, refunds aren't available once a report has been generated and delivered, except where required by law or where generation failed due to a fault on our side. If your report doesn't arrive or is materially defective, contact us and we'll investigate directly.

Do you offer ongoing support after the report?

No, and that's deliberate. CLEARANCE is a fixed-scope engagement: one intake, one report, one outcome. There's no retainer and no ongoing relationship required. If your AI deployment changes materially, you can run another assessment.

Your data
What happens to the information I submit?

We collect the assessment answers you submit and the email address you give us, in order to generate and deliver your report. Payment is handled directly by Stripe, our payment provider. We never see or store your card details. We don't sell your information. Full detail on what's collected, how long it's kept, and your rights is in our Privacy Policy.

Do I need an account?

No. Access is granted on payment through our checkout provider and the report is delivered by email. There's nothing to sign up for and nothing to log into afterwards.

Still not sure?
Who built CLEARANCE and can I talk to them directly?

CLEARANCE was built by John Akinmade. Read more on the About page. For questions before you buy, partnership enquiries, or sector-specific engagements, email john.akinmade@clearance-diagnostic.com directly.

Still deciding? Try the demo, not just the description.

See the same-input, same-output difference for yourself on the homepage before you buy.

See the proof